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Responsive Service Makes Time For Your Dream.
No matter what dreams you have, Cummins QuickServe®
helps you reach them faster. QuickServe® raises
the bar to a whole new level of service excellence. Faster. More
accurate. More responsive. With next-day parts delivery on orders
placed as late as midnight, 60-minute diagnosis in our QuickServe®
service bays, trained technicians equipped with the most advanced
diagnostic and repair tools, and a whole lot more.
Faster In Our Shop.
When you bring your vehicle or equipment to our shop, the repairs
go faster than you dreamed possible. We'll diagnose your engine
problem within 60 minutes or you'll get a free set of Fleetguard®
oil, fuel and coolant filters! If the estimated repair time is 4
hours or less, our certified technicians will begin work immediately.
Most QuickServe® in-shop repairs are completed
within 6 hours of arrival.
Faster
At Your Site.
When equipment is down and you need help on the spot, call on Cummins
QuickServe®. We've got an entire service network
geared to providing rapid response with the highest quality service
expertise in the industry.
Our mobile QuickServe® team:
- Provides you with a toll-free 800 number to call, staffed 24
hours a day, seven days a week.
- Calls you back with a comprehensive service plan within 30 Minutes.
- Dispatches a mobile QuickServe® truck and
technician within four hours to your site.
- Provides a complete diagnosis within one hour of arrival.
- Completes most repairs within 24 hours.
Up And Running In 24 Hours Or Less. Our goal with the mobile QuickServe®
program is to get your equipment back in operation in less than
one day. So, we now have a more liberal warranty policy and an expanded
selection of Genuine Cummins and Cummins ReCon® components.
Millions Of Parts At Your Fingertips
Not only do we carry hundreds of thousands of parts at our Memphis
Distribution Center, covering all kinds of Cummins engines, our
QuickServe facilities are all connected by computer to the Cummins
parts and service network (the world's largest). So Cummins dealers
and distributors have instant access to millions of Genuine Cummins
and Cummins ReCon® parts, worldwide, at the touch of a button.
No Matter Where Your Dreams Take You... QuickServe®
is available at over 180 Cummins distributor locations throughout
the United States and Canada. So even if your business expands to
include remote work sites, you'll always be near a Cummins QuickServe®
location with expert service technicians, Genuine Cummins and Cummins
ReCon® Parts.
QuickServe® Guarantee
Same Day or We Pay Guarantee
Cummins QuickServe® provides an entire service network designed
to keep your equipment and your business moving. Whether you come
into our shop for repairs. Or we come to your site.
Cummins QuickServe®. In-Shop. Guaranteed.
Whether you are moving freight across country or making deliveries
across town, sometimes you need expert diesel repair. Fast. To get
you back on the road, we now offer the Same Day Or We Pay Guarantee.
When you need it fast – we guarantee that Cummins engine
work performed in our shop with a standard repair time of four hours
or less will be completed that same day. Or we’ll give you
a $75 credit toward future Cummins parts and service. 
Cummins QuickServe®. On-Site. Guaranteed.
Sometimes you need expert repair service on-site. If your equipment
is down, call us anytime, and a Cummins QuickServe® truck staffed
by a certified Cummins technician will be dispatched within four
hours. Or we'll give you a $75 credit toward future Cummins parts
and service.
Our QuickServe® trucks carry an extensive inventory of Genuine
Cummins and Cummins ReCon® parts and the latest diagnostic and
repair equipment. So our expert technicians are able to complete
most repairs on-site within 24 hours.
Contact your local branch for more
information.
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